Exploring remote guidance technology for capable OTR maintenance systems

The Challenge

Heavy industries face growing workforce and skills shortages, increasing pressure to improve capability through technology integration.

A mining industry group sought to better understand how visual remote guidance technologies could support tyre maintenance activities, including use cases, workforce impacts, and feasibility within safety-critical environments.

The Approach

ViVID led industry-funded research exploring the integration of visual remote guidance headwear into mobile plant maintenance systems.

Using a systems approach, the project combined research review, inclusive technology evaluation, collaborative design workshops, and field-based testing across different operational conditions and user groups. The team worked closely with industry stakeholders to evaluate human-technology interaction, usability, operational fit, and emerging application opportunities.

Project Partners

ViVA
UQ MISHC
EMESRT
ACARP

Why it Matters

Understanding how technology performs in real operational environments helps organisations move beyond assumptions and identify practical, scalable opportunities for innovation.

The project helped establish evidence-based use cases for remote guidance technologies in maintenance systems, revealing new operational applications and demonstrating the value of staged, human-centred technology integration in safety-critical industries.